Can AI do process improvement project by DMAIC?
An expert breakdown of a typical process from public sources, worked out by the same rules as your own check.
1 of 10 steps goes to an agent
Goes to an agent (1)
An agent does these steps on its own.
Define: as-is process map
An agent can do this step alone: everything it takes is a strong suit of AI.
- Extracting structure from an unstructured source
AI drafts, a person checks (4)
AI prepares the work; a person reviews and confirms it.
Measure: data collection plan and measurement system check
AI drafts it and a person checks: AI only drafts part of what it takes.
- Designing a measurement and an experiment
Analyze: find the root causes and test the hypotheses on data
AI drafts it and a person checks: AI only drafts part of what it takes.
- Investigating a cause across heterogeneous sources
Improve: pilot on the live process and assess the effect
A person signs off: the step needs a formal approval.
Control: control plan, charts, standardisation
A person signs off: the step needs a formal approval.
Stays with people (5)
These steps need a person's judgement or presence.
Define: project charter, scope, customer requirements
Stays with people: it takes judgement that depends on your business context.
- Judging risk or priority in a business context
Measure: collect the baseline
Stays with people: someone has to be there in person.
- Instrumental reading of a value from an object
Improve: generate and select solutions
Stays with people: it takes judgement that depends on your business context.
- Judging risk or priority in a business context
Improve: implement the solution
Stays with people: it takes judgement that depends on your business context.
- Consolidating people's contributions and resolving priority conflicts
Control: hand over to the process owner and close the project
Stays with people: it takes judgement that depends on your business context.
- Judging risk or priority in a business context
- Consolidating people's contributions and resolving priority conflicts
Sources
- asq.org · Professional body
- pmc.ncbi.nlm.nih.gov · Research
- goleansixsigma.com · Consulting
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