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Can AI do setting a department's KPIs?

An expert breakdown of a typical process from public sources, worked out by the same rules as your own check.

0 of 9 steps go to an agent

Goes to an agent (0)

An agent does these steps on its own.

No steps here.

AI drafts, a person checks (4)

AI prepares the work; a person reviews and confirms it.

  1. Choose two to four indicators per goal

    A person signs off: the step needs a formal approval.

  2. Operational definition: formula, units, cut, exclusions

    A person signs off: the step needs a formal approval.

  3. Data source and indicator owner

    A person signs off: the step needs a formal approval.

  4. Set up the reporting and the review cadence

    A person signs off: the step needs a formal approval.

Stays with people (5)

These steps need a person's judgement or presence.

  1. Link to the department's strategic goal

    Stays with people: it takes judgement that depends on your business context.

    • Judging risk or priority in a business context
  2. Check the data for fitness: completeness, lag, gameability

    Stays with people: it takes judgement that depends on your business context.

    • Judging risk or priority in a business context
  3. Set the target value and the deadline

    Stays with people: it takes judgement that depends on your business context.

    • Judging risk or priority in a business context
  4. Agree with the process owners

    Stays with people: it takes judgement that depends on your business context.

    • Open-ended dialogue with an external party
    • Consolidating people's contributions and resolving priority conflicts
  5. Revise when the indicator diverges from real behaviour

    Stays with people: it takes judgement that depends on your business context.

    • Judging risk or priority in a business context

Sources

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